Terms and conditions

Swiggy One BLCK Membership

The Swiggy One BLCK 3-month membership is an exclusive, invite-only membership offered by Swiggy, and it is now extended to NEXT Account Customers of RBL Bank.
RBL Bank NEXT Customers are offered this exclusive membership which will provide access to the Swiggy One BLCK membership with a validity period of 3 months. With the shared code, the Customer can avail the above-mentioned membership.
The Swiggy One BLCK 3-month membership voucher benefit will only be provided once per Customer.
The Customer understands and agrees that Bank or agency shall not be liable or responsible for any change or alteration in the terms and conditions of the Swiggy One BLCK membership. The Customer further understands and agrees that the Swiggy membership is governed by the Swiggy Terms and Conditions outlined below.
This offer is extended to the Customer in the form of a voucher benefit which provides a coupon, redeemable until mapped validity.
RBL Bank or Premier Sales Promotions Pvt Ltd reserves the right to revoke/modify/change the terms of the voucher benefit being extended, at its sole discretion.
The Customer understands and agrees that all disputes arising out of the Swiggy One BLCK Membership are to be addressed to Swiggy only.

Swiggy

The code is shared by Swiggy to activate Swiggy One BLCK membership. The user has to apply the code:
Click on “Swiggy One” icon on the Swiggy app >> “Redeem membership coupon code” >> “Enter coupon code” >> Complete the payment and activate the membership.
Customers who have an active Swiggy One Membership, and who choose to activate the Swiggy One BLCK membership with the shared code, will have their existing Swiggy One Membership revoked, and the Swiggy One BLCK Membership will become active for 3 months from the date of the code activation.
Anytime a Customer avails the Swiggy One BLCK Membership, any existing active membership of theirs (other than the Swiggy One BLCK membership) shall cease to exist, and their new Swiggy One BLCK Membership will be activated. Any remaining days in the previous/existing membership shall lapse upon activation of the Swiggy One BLCK Membership.
All transactions on the Swiggy Platform will be subject to the other terms and conditions of provision of Services, as enumerated in Swiggy Terms and Conditions.
Once the membership is activated, it cannot be cancelled, and no refund will be issued.
The distances from the restaurant location to the customer's location shall be captured as per Google Map driving directions data at the time of placing the order. Swiggy shall not be held responsible or liable for the accuracy or efficacy of such data.
Swiggy One BLCK benefits are available to orders above a certain amount as mentioned in the benefit section.
Additional discounts specific to the Swiggy One BLCK program will be applicable on the discounted values of the food items post application of any generally available coupons on the Platform.
User Benefits of Swiggy One BLCK Membership:

Food Delivery

On time guarantee of orders. Get coupon if delayed by 5 minutes.
No surge fee even during rains, peak hours and holidays
Up to 30% extra discount
Unlimited free deliveries above ₹199 on all restaurants up to 7kms
Express delivery for free

Instamart

Unlimited free deliveries above ₹199 on all restaurants up to 7kms
No surge fee even during rains, peak hours and holidays

DineOut

Free cocktails, drinks or desserts by pre-booking deals, at select restaurants
Pre-book offers of up to 50% off on top restaurants
Confirmed table booking during rush hours at top restaurants

Genie

Flat 10% off on delivery fee on all orders

One BLCK Privileges

Offers from multiple brands, like Amazon Prime, Yatra, YouTube Premium and more

Terms & Conditions for HPCL Fuel Voucher

This HPCL fuel voucher can be redeemed at selected HPCL outlets.
The person who has the HPCL code is deemed to be the beneficiary.
HPCL is not responsible if the eGift card is lost, stolen, or used without permission.
Multiple vouchers can be clubbed against one transaction.
This is a one-time use Gift Voucher / Gift Card with an expiration date.
No credit note or refund for the unused balance amount of the Gift Voucher / Gift Card will be given.
Any unused balance amount shall stand lapsed automatically.
HPCL Gift Vouchers cannot be revalidated once expired or cancelled under any circumstances.
HPCL Gift Vouchers cannot be redeemed on specific block-out dates as may be intimated or updated by HPCL from time to time. HPCL may add or delete any dates/periods at its sole discretion without any liability.
Any dispute related to the HPCL Gift Voucher should be referred to the issuing company, and the decision of the issuing company shall be final. In case of any legal disputes, the courts at Mumbai shall have exclusive jurisdiction.
HPCL shall, on a best-effort basis, attempt to accept Insta eGift Vouchers / eGift Cards; however, acceptance may fail due to technical reasons or reasons beyond HPCL’s control.
If an Insta eGift Voucher / eGift Card gets blocked due to a technical issue, it will be enabled within 72 working hours. In case of transaction failures after application of the voucher, the amount will be automatically refunded to the same card within 48 hours.
For any queries or issues related to the Gift Voucher / Gift Card, customers may write to feedback@bigcity.in.
HPCL reserves the right to edit or change the terms and conditions for the Insta eGift Voucher / eGift Card at any time without notice or liability.
HPCL has the final authority on the interpretation of these rules.
HPCL reserves the right to withdraw the Insta eGift Voucher / eGift Card scheme or offer before completion of the validity period without notice or liability, at its sole discretion.
HPCL reserves the right to deny acceptance of any Insta eGift Voucher / eGift Card if it suspects duplication or misuse.
In no event shall HPCL’s liability for any claims exceed the value of the Insta eGift Voucher / eGift Card in dispute.
HPCL Instant eGift Voucher / Paycode can be used only for payment of petroleum products (Petrol, Diesel, and CNG).

BookMyShow

Promocode will only be adjusted against the ticket cost. Convenience fees and other charges must be borne by the user.
Promocode can be used only once within the validity period.
Not more than 10 vouchers can be claimed by a person using the same mobile number or email ID.
Redeemable only on BookMyShow website/app, not at box office.
Applicable for Movies/Plays/Concerts.
Once confirmed, orders cannot be cancelled or refunded.
Valid PAN India across all partners.
Lost/misused codes cannot be replaced or revalidated.
Subject to BookMyShow Terms & Conditions.
Disputes to be handled directly by BookMyShow.

KFC

This E-Gift Card is issued by Yum! Restaurants (India) Pvt. Ltd.
Valid at participating KFC outlets in India.
One-time use only; no cash refunds.
Multiple cards can be used in a single bill (in-store).
Valid cannot be extended.
Terms may change without prior notice.
Disputes subject to New Delhi jurisdiction.
Delivery may take up to 24 hours in rare cases.
No returns or refunds on gift cards.

General Terms & Conditions

This offer entitles the end user to redeem their respective voucher.
The offer is open to residents of India, except employees of RBL Bank Limited and Premier Sales Promotion Pvt. Ltd, its agents and distributors and their immediate families.
Executing Agency shall mean Premier Sales Promotions Private Limited (BigCity Promotions) for managing and publishing the Rewards Program on the Site on behalf of RBL Bank.
If you are registered with Do Not Disturb (DND) service, you will not receive SMS confirmation from us. Please email our concierge at rblbankcare@bigcity.in for any queries.
The brand gift vouchers can be redeemed ONLY on their respective website/Mobile App.
Only one voucher per registration will be entertained. Multiple vouchers cannot be registered together.
Maximum of 1 voucher may be used per person, per mobile number, per email ID, per household during the promotion period.
This voucher has no monetary value, is non-transferable and cannot be used in conjunction with any other promotional offer.
The usage of this voucher is incumbent upon conditions to be followed by the voucher holder. Photocopied, torn or mutilated vouchers will not be accepted.
This offer is subject to promotional availability.
This offer is not exchangeable for cash or for sale.
This voucher has no monetary value, is non-transferable and cannot be used in conjunction with any other promotional offer. Photocopied, torn or mutilated vouchers will not be accepted.
The “How to Use” instructions form a part of these Terms & Conditions.
Any costs associated with entering the promotion (SMS/data/call charges) are the responsibility of the entrant.
If Premier Sales Promotions Pvt Ltd has already sent the voucher code by SMS, it will not be re-sent to another number.
The promoter reserves the right to modify, suspend, or cancel the promotion due to unforeseen circumstances.
The promoter is not responsible for technical failures or network issues.
Fraud, tampering, or misuse may result in disqualification and legal action.
Offer excludes Public Holidays and Bank Holidays.
RBL Bank Limited and Premier Sales Promotions Pvt. Ltd. are not liable for misuse or service-related issues.
Lost, stolen, or damaged vouchers will not be replaced.
Premier Sales Promotions Pvt. Ltd. acts only as an executing agency and holds no financial/legal liability beyond the promotional period.
The promoter does not endorse the quality of partner products/services; complaints must be directed to the respective provider.
These Terms & Conditions are subject to Indian Law and the exclusive jurisdiction of the Courts in Bangalore.
Promoter: RBL Bank Limited.
All offers supplied by Premier Sales Promotions Pvt Ltd, Mitra Towers, Kasturba Road, Bangalore 560001, India. Email: feedback@bigcity.in